Frequently Asked Questions Q: Once treatment begins, how often do we need to come in for adjustments A: Usually, we like to see patients every four to six weeks. Q: Will it affect my treatment if I wait longer than six weeks for an adjustment? A:Usually not, but we prefer to know about extended absences so we may plan accordingly. Q: What are your hours of operation? A: We are open Tuesday through Friday, 8:00 am to 5:00 pm. Q: What is included in your fees for braces? A: Models, X-rays, photographs, all braces and adjustments, 1 set of retainers, and retainer checkups for one year after removal of braces. Q: Will you file my insurance? A: We courtesy file your insurance with most insurance plans. An exception to this is filing with DMOs or discount fee plans, since we are not a participating provider for them. As for PPOs, most people don't realize that their insurance will pay the same to an out of network orthodontic provider as to a network provider. If you have any questions concerning this, please contact your insurance company, or you can contact us at billing@bracesbybradley.com and we'll be glad to answer your questions. Q:  What if my job requires me to relocate during my orthodontic treatment? A: We will assist you in finding a new orthodontist to complete your treatment. Q: Do you accept transfer patients? A: Yes. We are usually able to complete your treatment as originally planned, although sometimes minor alterations are necessary. Q:  What do I do if a bracket breaks? A: Please call our office to let us know. In the interim, you may remove the bracket or cover with wax. Q:  How can I relieve the discomfort of a poking wire? A: Push the wire up or down with a pencil eraser or cover with wax. Q: How can I relieve general discomfort in my mouth from the braces? A: Take Tylenol or Advil as you would for a headache. Q:  Why do my teeth feel loose with my braces on? A: This is normal. Braces actually loosen your teeth in order to move them into the desired positions. Q:  Since I got my braces on, my gums are swollen and red. Is this normal? A: Slight swelling of the gums is normal in tooth movement, but red, puffy gums are usually a sign of inadequate brushing and flossing. Q: While in braces, do I need to continue seeing my general dentist? A: Absolutely. We are able to spot major dental problems, but other problems between teeth and under the gums need to be treated by your general dentist. In addition, cleanings every six months while in braces are extremely beneficial. Didn't find the answer to your question? Click here to see our contact information.